Message Handling

 Infinity

Version 4.4

Version 5.0

Version 5.1

Version 5.2

Version 5.3

Version 5.4

Infinity Version 5.2

Infinity continues to be the premier call center messaging and application system on the market. Infinity has a strong history of innovation with many ground-breaking developments to its credit. Infinity Software Version 5.2 continues this tradition. Infinity 5.2 is loaded with new features and applications. The features and applications are designed to increase revenue through powerful new feature and service offerings, save labor through improved administrative and operator processes, reduce telephone costs through innovative new telephone interface options and services, and reduce overhead costs.

AMTELCO's constant innovation provides a wide assortment of features to offer clients. SOme of INfinity Version 5.2 features include:

• High Resolution Windows® Telephone Agent
• Infinity Web Application Enhancements
• Cue and Repeat Pop-up Alert
• XDS T1/E1 PRI ISDN Board
• WAV File Import and Export
• Unified Reports Customizable Reports
• Unified Reports Report Creator
• Network Printer Capture
• Billing Compatibility Report
• Supervisor Monitors
• Multiple Windows Telephone Agent Control Panel Security
• Message History Follow Copy
• Cached Directory
• ANI Name
• Spell Checker
• eResponse Attachments
• Track Supervisor CLient Set-up Changes
• Telephony Reports
• Conference Bridge Enhancements
• Mainframe Integration
• TTY/TDD Telephone Devises for the Hearing Impaired
• High Resolution Text Zoom
• Longer Answer Phrases
• And many. many more income-generating features.

For more information on Infinity 5.2, please call 1.800.356.9148 and ask to speak with a sales representative or send an email to info@amtelco.com.