McFarland, WI — May 2010 — The new AMTELCO IS Transformer tools make it easy to update message scripts and directories for use in the most advanced call center system, the Infinity Intelligent Series. The labor savings are significant when the process is automated.

IS Transformer Scripts tool creates Intelligent Series message scripts using exported data from Infinity and other messaging platforms. The IS Transformer can be used to automatically create basic messaging scripts when upgrading an Infinity system to Infinity Intelligent Series. The IS Transformer is a component of the Intelligent Series Supervisor application that makes it possible to quickly and easily convert forms and directories developed in prior versions of the Infinity software into Intelligent Series message scripts and Intelligent Series directories, complete with detailed contact methods.

The IS Transformer also is capable of importing from comma- and tab-delimited text files and spreadsheets. This makes it possible to convert listings that were developed on other platforms into Intelligent Series directories.

For more information about AMTELCO’s Transformer, contact AMTELCO at (800)356-9148 or send an e-mail to info@amtelco.com.